The following steps will guide you through the process of registering a Software Authenticator app.
With this free app, you can securely enjoy online gaming through your Square Enix account.
Users will require the following to use a Software Authenticator app:A Square Enix account A smartphone running either iOS or Android operating systems
Once you have logged into the Square Enix Account Management System, proceed to the "Services and Options" menu and select the "One-Time Password" option from the list.
At the bottom of the One-Time Password page, select "Software Authenticator (Google Authenticator, Microsoft Authenticator, etc.)," then follow the on-screen instructions to proceed to a page displaying a QR Code. You will be prompted to download and install a Software Authenticator if you have yet to do so.
If a Security Token key-ring or Software Token is already in use, you will be unable to register the Software Token until it has been removed from your account.
Follow the on-screen instructions to read the QR code on your smartphone. Please note that methods for reading the code, as well as the entry of authentication keys, may differ depending on your choice of app and smartphone operating system.Registration for Google Authenticator (Reading QR Codes)
When launching the app, a 6-digit number will be displayed. This is your one-time password. When logging in, you will now be prompted to enter your username, password, and a one-time password generated by your app.Emergency Removal Feature
If you change, upgrade, or lose your smartphone, or if it becomes inoperable for any reason, you will be unable to log into Square Enix account-related services. In this situation, users can make use of the Emergency Removal Password feature to remove the Software Authenticator from their account on their own.
Before changing our upgrading your smartphone, the Software Authenticator must be removed from your account then re-registered using your new device. To remove the Software Authenticator, log into the Square Enix Account Management System and proceed to the One-time Password page. At the bottom of the page, select "Software Authenticator (Google Authenticator, Microsoft Authenticator, etc.)," then follow the on-screen instructions.